Remote Help

Windows users:
1. Click here and save the exe file on your desktop
2. Execute the file from your desktop
3. Let me know the ID and password over the phone or IM
4. I will now control your computer, but you can follow my steps.

Mac users:
1. Click here save the dmg file on your desktop
2. Mount the dmg file and copy the application file to your desktop.
3. Run the application
4. Let me know the ID and password over the phone or IM
5. I will now control your computer, but you can follow my steps.